BoardComp support

Board climbing competitions across London gyms.

Getting help

Email hello@boardcomp.co.uk and we will get back to you. If something is wrong with your score, tell us the competition, the boulder and what you logged.

Common questions

My sign-in code hasn't arrived.

Check your spam folder first — codes come from a new domain and can land there. Codes expire after 10 minutes; tap "Send another code" for a fresh one. You can request three codes every fifteen minutes.

How is my score worked out?

Every boulder is worth points. A flash keeps the full value, 2–3 goes scores 90%, 4–9 scores 75%, and 10 or more scores 60%. Your best climbs count towards your total — how many is shown on the home screen. Ties break on fewest attempts across those counted climbs.

Can I change my category?

Yes, on the Me tab, while the competition is still open. Your logged climbs stay as they are. Once a competition has closed, results are final.

Can I use the app on more than one device?

Yes. Sign in with the same email address on each device; they stay signed in independently, and signing out of one leaves the others alone.

I logged the wrong number of attempts.

Open the boulder again and save a new attempt count, or swipe to remove the climb from the Boulders list.

How do I delete my account?

Me → Delete my account. It permanently removes your entry, your email address and every climb you logged, and cannot be undone.